One of the greatest things about living in the greater Boston area is the vast array of ethnic food that exists. Even in the shit towns and ghettos there is good food to be found. In addition to the standard New England seafood that can be found everywhere – the fried whole bellied clams, scallops, stuffed haddock, and the lobster – there are restaurants featuring dishes from every place imaginable, from Alicante to Zanzibar, and some of it is actually worth eating.
Within the last week I found myself giving the chance to a couple of restaurants in the Metro West area, in the Framingham area in particular. The first being a restaurant featuring Chinese cuisine and the other featuring Indian and Pakistani cuisine. Although, it is well established that I am hard to please, especially when it comes to food and service, I will try to be as transparent in my review and judgments of the offerings of both places.
Now, I believe that if one is a true foodie, there are two rules, the food has to be good and reasonably priced. That said, the decor of a restaurant shouldn’t have to make up for a restaurants mediocrity. Thus, when I go to a restaurant I do two things, visit the bathroom to see how clean it is, then I size up the wait staff to see how I will be treated. When you get right down to it the most important things are service and the product – neither the packaging nor the pretension.
The Red-Pepper (http://www.redpepperroute9.com/) located at 17 Edgell Road in Framingham just off the westbound side of Route 9 adjacent from Framingham State College is by far one of the most delicious places to get Chinese cuisine in the entire area. A word of warning to those who do not like spicy – you won’t like much of what is served here, but a little spice can liven up one’s life. So- give it a chance. A few colleagues from work and I went there for a mini-holiday get together. There was a table with a Lazy Susy and our Taiwanese colleagues ordered all of the food and did it up Asian style for us to show the custom that is eating in Chinese and Taiwanese culture.
Not only was the food delicious and hot and prepared with expertise, it was served with a smile and the wait staff was unbelievably prompt. It is rare to find such service in a restaurant in New England. Drinks were served and kept filled, any request was fulfilled, and the entire 15 person party was impressed. Additionally, the meal was not rushed by the staff of the restaurant. They were content to let us stay as long as we wanted to chat and enjoy the food. If you ever have a craving for Chinese food and you are in the area this is certainly not a place to be missed.
On Christmas Day, being so far away from home, my roommate and I decided to go have lunch at the new Punjabi Grill located at 1243 Worcester Road in Framingham across Route 9 from the Super Stop and Shop on Temple Street. Indian food is one of the most delicious things ever put on earth. I love the smells and aromas of this savory food. However, upon entering this restaurant there were a couple of problems. The waiter did not speak to us, but rather stood and simply stared at us with a blank look. We asked for a table for two and were pointed to a place to sit. The entire half hour we were there, the waiter did not speak to us at all. This is quite odd, in my opinion.
As we went to the Christmas Day Buffet, the selection was small but had the standard dishes including vegetable pakora, chicken tikka masala, naan, and onion chutney. However, the warm food was not too warm. It was lukewarm at best, and the flavor had much to be desired. What made this an even more uninspiring dining experience was the fact that the waiter had a constant scowl on his face, the restaurant was cold, so much so that we needed to actually keep our coats on to maintain a decent body temperature. I find this to be incredibly unappealing and feel that most people would agree. After our meal there, my roommate and I had the consensus that we would probably not patronize this establishment again as it was a less than mediocre dining experience.
While having ethnic food is a wonderful way to expand one’s pallet and broaden oneself culturally, the people who run these restaurants whether foreign or American must realize that they have to follow the two rules – good service and superb food. That is the best equation to have a successful business. While marketing and location do have a huge impact on how successful a business might be, the proof will always be in the proverbial pudding.

